Far too long ago one of our clients said, “You know what would be awesome? Work order ratings like you have for Lyft and Uber drivers.” What a great idea! It took us a little while but now David (and everyone else), they are here!
When a work order is closed out residents using their property’s app will get the usual notification telling them such, but now when they open the app they will see a simple 1-5 star rating on the My Unit page. All they have to do is tap the number of stars, type in any additional feedback (optional), and hit Submit! Managers get all the feedback on the portal.
It’s an easy way to get fast feedback on how your maintenance crew is doing while keeping an eye on which residents may need some extra attention.