Mobile Doorman is an approved Yardi Interface partner.
To add Mobile Doorman, please install the Mobile Doorman interface for each property with which we will be working.
Set up user ID for Mobile Doorman and mark them as an interface only user. This is done by the system administrator; if this has already been done go straight to the next step.
Under property setup, go to Functions -> Interface Configuration
Under Interface Configuration, go to the Service Request field.
Select Mobile Doorman and save.*
Provide Mobile Doorman with the following information
(please fill in below or send via email to Mobile Doorman):
Full api endpoint url:
Server name (SQL Server, NOT web server):
How our integration with Yardi works:
Resident data syncs twice a day so that our system has up-to-date information about which residents live at the property so they can access their property’s customized mobile app from Mobile Doorman.
Work orders submitted via the property’s customized mobile app from Mobile Doorman push into Yardi in real time so the on-site staff can maintain existing workflows. When work orders are opened and closed in Yardi, residents are notified automatically via the mobile app.
*If you do not have Mobile Doorman as an option you should contact your Yardi rep to get that plugin added. These are the minimum requirements for Mobile Doorman:
60.08.22sp14 with interfaces Plugin v17.3, Service Requests PIv2 or 7S Interfaces Plugin v2.3, Service Requests Plugin v2 with Add-on Package.
Add-on Package needed prior to 6008 ServiceRequest_PIv3 or 7S ServiceRequest_PIv4